Principal Organizational Change Advisor Avil Jackson Says Leaders Who Invest In Human Relationship Skills Will Thrive In Age of AI

Avil Jackson believes that human relationship skills will be essential as companies adopt AI. Jackson’s People-Centered Approach Jackson has more than 30 years of experience leading organizational transformation. Across her career, she has helped individuals and teams adjust to change, working in change management, organizational development, coaching, and even as head of human resources (HR). “As the head of HR, that’s where you kind of see the full circle, the full journey of an employee from when they’re hired, to when they’re terminated, either retirement or any other reason. And one thing that I found after serving in all of those capacities, including change management, was that change management was actually the linchpin of the success of all of these things,” she told AFROTECH . Jackson now serves as LuminaNorth Group’s founder and principal organizational change advisor. She is tasked with assisting leaders and their teams in successfully navigating change, whether that involves assessing their readiness, mapping out a plan, or identifying key people across the business who will be impacted by the change. “Ultimately, when we think about it, adoption is done by people, not by organizations. So if we want people to get on board and understand why the change is important, then they can be a part of the solution and ultimately help that organization achieve success, no matter where it ends up,” Jackson said. Change M…